Provision of a Hospital Welfare Service

The Authority has a requirement for the provision of a 24-hour response Hospital Welfare Service (HWS) for Service patients, their dependants and entitled personnel that the Authority deems appropriate. This service will be required in three locations, Royal Centre for Defence Medicine (RCDM), Northern Ireland and Cyprus (which will require a Hospital Welfare Liaison Service ).

This is to support those who are admitted to Royal Centre for Defence Medicine (RCDM) Birmingham and Northern Ireland (NI). The specification also details the Authority's requirement for a Hospital Welfare Liaison service (HWLS) for British Forces Cyprus (BFC) entitled and eligible populations

The successful Tenderer is to have a working knowledge of health care delivery within a hospital setting and be conversant with Caldicott principles.

The evaluation criterion for this requirement is detailed below.

Cyber Security: The MoD has a duty to protect itself from Cyber threats and now we extend this to Suppliers we engage with. As an extension of the Government's Cyber Essentials Scheme the MoD, working together with Industry and other Government Departments, have developed a more robust Cyber Security Model, under the umbrella of the Defence Cyber Protection Partnership (DCPP). All prime contractors must have the cyber security controls specified in DEF Stan 05-138 (Cyber Security for Defence Suppliers), as appropriate to the cyber risk level specified in the contract.

The Authority has determined the level of risk at high – RAR-22JF3N6H as defined in DEF Stan 05-138. In order to do business with the MOD you must have the cyber security controls required as shown above.

The evaluation criterion for this requirement is detailed below:

MEAT (Most Economically Advantageous Tender) Ratio:

Quality 40%

Price 60%

To gain access to the password protected TUPE spreadsheet or if you have any questions please contact Michael Woodard, Commercial Manager at

Organisation Name

Ministry of Defence

Contract Date

26th Oct 2021 / 30th Nov 2024

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