Passenger Transport (Taxis) and Travel Care Framework for Vulnerable Children, Young People and Adults

To fulfil the statutory requirements to be safe and appropriate, whilst deriving value for money and
maintaining current high-quality standards.

The service will predominately be used by:
1)Pupils of Westminster City Council (WCC) and the Royal Borough of Kensington & Chelsea (RBKC) with
Special Educational Needs and/or disabilities needing transport to and from school/college.
2) Vulnerable Adult Residents of WCC and RBKC needing travel to and from Day Services and other
establishments as part of their social care provision.
3) Looked After Children (LAC) and Young People and Children in Need (CIN). These children and young
people may have complex needs or a significant disability and/or additional needs that impact upon their
daily lives.

The requirement is for a number of providers to deliver transport services using a range of vehicles with
up to 8 passenger seats including: cars, black cabs, people-carriers and wheelchair accessible vehicles.
Passenger Assistants will be required on some routes to provide support to service users who have
additional needs.

The service requirements will be re-procured through a multi-provider framework, split across two Lots:
– Lot 1: Scheduled Journeys where consistency of driver, vehicle and where required, passenger assistance,
is absolutely critical to the successful delivery of the service
– Lot 2: Ad-hoc journeys for occasions when either Authority needs quick and efficient taxi provision to
transport a range of service users sometimes at extremely short notice.

RFQ/ITT: itt_WCC_15385 – (MANDATORY FOR ALL BIDDERS) Passenger Transport (Taxis) and Travel Care Framework for Vulnerable Children, Young People and Adults – Qualification
RFQ/ITT: itt_WCC_15249 – Lot 1: Scheduled Journeys
RFQ/ITT: itt_WCC_15386 – Lot 2: Ad-hoc Journeys