DWP Disaster Emergency Payments Service (DEPS)

This is an Invitation to Tender to invite representatives from potential supplier organisations to to participate in this tender DWP Disaster Emergency Payments Service (DEPS). The contract is due to commence on 1 December 2022.

Estimated timeline:

Tender Publication: 04/08/2022
Deadline for Supplier Responses to ITT: 05/09/2022
Supplier Clarification: 04/08/2022 – 18/08/2022
Evaluation Period Commences: 06/09/2022
Evaluation Period Complete: 19/09/2022
Successful/Unsuccessful Bidders Notified: 29/09/2022
Standstill Period Commences (Alcatel): 30/09/2022
Standstill Period Ends (Alcatel) 11/10/2022
Contract Signature: 12/10/2022 – 19/10/2022
Go Live: 1 December 2022

The potential solution must be able to support DWP with a payment infrastructure to address a catastrophic event which prevents DWP from preparing and issuing payments files. The Department could be vulnerable to external risk such as cyber security threats which could result in the estate environment not being able to access the data and potentially unable to process and create the payment files. The potential solution which will be operating outside of DWP estate is crucial for the Department's risk mitigation strategy.

DWP makes circa. 2.5m payments per day and pays over £3.7bn per week.

The end to end solution must be available from 01/12/22.

Clarification questions may be submitted from 04/08/2022 up to 18/08/2022. For transparency, clarification questions and responses will be shared with all interested suppliers, all sensitive information will be removed prior to wider publication.

Please Note: The Authority reserves the right to end the tendering process at any time and not to award a contract. Any costs incurred in the preparation and submitting of a bid and any subsequent activity connected to this tender exercise will be met by the Supplier, not the Authority.