TMTii 61 – Centralised Emergency Roadside Telephone Information Logging Service (CERTILS)
Highways England are seeking to engage a successful supplier to design, build, test, install and operate a Centralised Emergency Roadside Telephone Information Logging Service (CERTILS) which will monitor, and log faults associated with the (approximate) 7000 Emergency Roadside Telephones (ERTs) on Highways England's Strategic Road Network (SRN).
CERTILS will:
– Deliver safety benefits for roadworkers by removing the need for maintainers to go to the roadside each month to check whether an ERT is operational
– Deliver operational and customer service benefits by allowing faulty phones to be detected within 24 hours
– Immediately inform ServiceNow of any faults
– Facilitate handover of major project schemes to operations by providing an objective fault record for all ERT located within the scheme
This opportunity is open to all interested parties who have been awarded a place on Lot 12 of the CCS Framework RM1089 (Traffic Management Technology 2) only.
Organisation Name
Highways England
Contract Date
30th Sep 2021 / 30th Sep 2026