WCC – All Age Carers Wellbeing and Support Service

Warwickshire County Council (the Council) is seeking to commission an all age carers wellbeing and support service. The service will provide an All Age Carer Wellbeing and Support Service for all carers, irrespective of age, to access the level of support needed in a timely and efficient manner. The service will focus on empowering carers to enable them to balance their caring role with a life outside of caring, whilst maintaining and promoting their health and wellbeing. This service is required to provide support in line with the Care Act 2014 and the Children's and Families Act 2014.

The Service will comprise of 3 elements of support which has been divided into separate Lots, providers can bid for one or more of the following Lots:

Lot 1 – Universal Service – single point of contact, information and advice, facilitated self-support, community and general support, peer support, groups and activities.
Targeted Support which will include 2 Lots

Lot 2 – Adult Carers wellbeing support – Statutory assessment, support planning, contingency planning, replacement care, emotional support, referral to partner agencies, review, group activities.

Lot 3 – Young Carer wellbeing support – assessment, support planning, contingency planning, replacement care, emotional support, referral to partner agencies, review, group and activities.

All providers across all Lots are required to work together to ensure carers have a seamless person-centred experience of support and quality proactive services, without having to repeat their story multiple times.